Employment Opportunities

Database Assistant Job Announcement

June 27, 2019

Orion magazine seeks a part-time Database Assistant to join the hard-working and collegial team in our Northampton office. This position is 8-10 hours/week spread over 3 – 5 days/week, with additional hours during Orion’s busiest season, October – January.

General Statement of Duties:

This is a capacity building position. The Database Assistant opens and sorts Orion’s mail and enters fundraising and circulation data on a daily basis. They work closely with the Database Manager, supporting the maintenance of a complex Salesforce instance in which data is managed for independent but widely overlapping functions—development, circulation, sales—and in which precision, timeliness, confidentiality, and good customer service are essential. 

Supervision Received:

Database Manager and Strategic Director

Supervision Exercised:

None.

Responsibilities:

  1. Receive and sort mail. Enter subscriptions, donations, and merchandise orders into Salesforce.
  2. Cross-check subscriptions, donations, and merchandise orders received electronically.
  3. Respond to subscriber and donor inquiries in real time by phone and email; address issues such as address or name changes.
  4. Prepare and send mailings and acknowledgments as directed by the Database Manager and Individual Giving Coordinator.
  5. Perform other data-related tasks in Salesforce and other data repositories as needed.

Minimum Qualifications:

This position requires a person who is highly detail-oriented and organized, and who derives genuine satisfaction from data entry. They must be able to follow detailed instructions and complex workflows developed and overseen by the Database Manager. Proficiency in all MS Office products for Mac, particularly mail merge and Excel, is required. Data entry experience and experience with some CRM database is required; prior experience with Salesforce is strongly preferred. This position also requires confidentiality, good interpersonal skills, and the ability to problem solve. Although the schedule for this position is part-time, very occasional full days and travel within the state will be required for training, staff retreats, and day-long meetings.

Compensation:

$18-20/hour, 8-10 hours/week, with up to an additional 10 hours/week from October – January. Health, dental, life, and retirement benefits are not included. Prorated sick, personal, and vacation time will begin to accrue after 3 months of employment.

To Apply:

Send a single PDF file that includes a resumé, cover letter, and 3-5 professional references to Madeline Miller, Orion’s strategic director, at mmiller@orionmagazine.org. Please name your file 2019_DA_[your last name].

Review of applications will begin immediately and continue until the position is filled. No phone calls or follow-up emails, please. This position will be based in Orion’s Northampton, Massachusetts office. Orion seeks opportunities to enhance the diversity of its staff in all hires.